Refund policy

Returns

We offer a 7-day return window. You have 7 days from the date you receive your item to request a return.

To be eligible for a return:

• The item must be unused and unboxed

• It must be in original condition and packaging

• Tags must be intact

• Proof of purchase is required

To initiate a return, contact us at contact@toyspry.com.

Approved returns must be sent to:
505/Ayisha Khalfan Building, Rashidiya 2, Ajman, UAE

Items returned without prior approval will not be accepted.

Return Shipping

If your return is approved, we will provide:

• A return shipping label

• Clear instructions on how and where to send the item

There are no return shipping fees for approved returns.

Damaged or Incorrect Items

Please inspect your order upon delivery.
If your item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue.

Non-Returnable Items

The following items cannot be returned:

• Sale items

• Gift cards

Exchanges

We do not offer direct exchanges.
To get a different item, please return your original purchase and place a new order once the return is approved.

Refunds

Once we receive and inspect your return:

• You will be notified of approval or rejection

• Approved refunds are issued to the original payment method

• Refunds are processed within 7 business days

If more than 7 business days have passed after approval, contact us at contact@toyspry.com